Returns & Exchanges
At Country Living, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all standard retail items. If your selection doesn't perfectly suit your home, simply return it in its original condition for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or RMA confirmation inside the box.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or arrange for a home pickup at your convenience.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.